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Help Centre

Commonly Asked Questions

I live and work in different areas of my community. Can I receive notifications for more than one area?

Once I've signed up, how will I receive notifications?

How will I know that I've completed the sign up process properly?

I've signed up to receive notifications to my mobile device. What number will text messages come from?

What if my contact information changes and I need to update my account?

I no longer wish to receive notifications. How do I close my account?

How much does it cost?

I have more questions. Who can I contact?

Why do I need to provide an email address?

Why do I need to set a password?

Terms and Conditions

I agree to allow the Regional District of Central Kootenay to contact me by email or text regarding emergency events. I may withdraw my consent at any time by contacting Fire and Emergency Services at 250.352.8154, [email protected] or RDCK, PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

This personal information is being collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act [RSBC 1996]. It will be used to contact you in case of an emergency event occurring in the area in which you live or are visiting. It will be not be used or disclosed for other purposes. If you have any questions about the collection of your personal information, contact the Privacy Officer at 250.352.8166, [email protected], or RDCK Privacy Officer, Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

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