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Guide/Question

I was expecting to receive an e-mail notification but I never received one. What should I do?

First try checking your SPAM folder. If you don't find the expected email in your SPAM filter, please sign in to your account and confirm you added your email correctly. If needed, you can change your e-mail address to rectify the problem.

If you do find the email in your SPAM folder, please move the email back to your inbox and flag the email 'Not Junk' (if your email client provides that option). Going forward, future email should be delivered to your inbox.

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Terms and Conditions

I agree to allow the Regional District of Central Kootenay to contact me by email or text regarding emergency events. I may withdraw my consent at any time by contacting Fire and Emergency Services at 250.352.8154, dburnett@rdck.bc.ca or RDCK, PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

This personal information is being collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act [RSBC 1996]. It will be used to contact you in case of an emergency event occurring in the area in which you live or are visiting. It will be not be used or disclosed for other purposes. If you have any questions about the collection of your personal information, contact the Privacy Officer at 250.352.8166, awinje@rdck.bc.ca, or RDCK Privacy Officer, Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

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